Canadian Spa Muskoka 5-Person 14-Jet Portable Hot Tub KH-10096
Canadian Spa Muskoka 5-Person 14-Jet Portable Hot Tub KH-10096
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Description
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Return & Refund Policy
Canadian Spa Muskoka 5-Person 14-Jet Portable Hot Tub KH-10096
Product Description
The Canadian Spa Company Muskoka Plug & Play spa fits in almost any location. This roomy but compact spa is packed with features of a full-sized spa and easily accommodates 5 adults. It features adjustable stainless steel hydrotherapy jets and is energy-efficient and easy to install – just plug it into an outlet and start relaxing right away! The Muskoka uses 50 sq ft of filtration along with a built-in ozone generator to keep your water crystal clear without hassle. The multi-coloured LED lighting provides you with the perfect way to truly unwind after a long day.
All Canadian Spa Company Spas provide an unbeatable combination of great value, high-end features, and design which are sure to satisfy any household. Our spas come with valuable customer and technical support for the lifetime of the spa. Our spas use American made components, including Waterway, Balboa, and Lucite Acrylic.
Product Details
- With spacious open seating, the Muskoka easily allows you to fully stretch your legs after a long day and use the spa as you choose.
- Features air control valves, and 14 adjustable and interchangeable hydrotherapy jets that allow you to create your own customizable experience.
- Our Blackout insulation features high-density closed cell foam and a heat retention blanket surrounding the interior, providing your hot tub with insulation that traps and retains heat.
- Includes a 2 speed 1.5 HP pump and a 1.0 kW heater, ensuring you receive strong, consistent jet pressure, while keeping your spa heated in the harsh winter season
- The Glacier filtration system combines silver ions and antimicrobial materials along with an Ozone Generator to fight bacteria growth while sanitizing and cleaning your water.
- When you buy a Canadian Spa Company hot tub, you can sleep easy knowing that it comes with valuable customer and technical support for the lifetime of the spa.
- Features multi-colour LED lighting, adjustable jets, a dedicated heater, ozone generator and air control valves.
- Includes a 3in/2in thermal hardtop cover, 1 x 50 sq ft Glacier filter, and curbside delivery
Specifications
Electrical | 120V/15A |
Weight |
600 lbs (Dry) |
Water Capacity | 1000 L |
Jet Count | 14 |
Seat Count | 5 |
Size | 74" x 74"x 29" |
Pump | 2 Speed 1.5 HP |
Heater | 1 KW |
Included |
3"/2" hardtop cover, Antimicrobial Glacier filters, and curbside delivery
|
Resources
(Professional Installation Recommended)
Zeekon Return and Refund Policy
At Zeekon.co.uk, your satisfaction is our priority. We are committed to offering a seamless and hassle-free return process. If you’re not completely happy with your purchase, we’ve made it easy for you to return your items. Please review our Return and Refund Policy below for full details.
Our Return Promise
We take pride in the quality and craftsmanship of our products. If you are not entirely satisfied with your purchase, you can return eligible items within 30 days of receiving your order. Simply follow the steps outlined below to initiate your return.
Conditions for Returns
To qualify for a return, the following conditions must be met:
- Unused and Unworn: Items must be in original condition, free of damage, stains, or signs of wear.
- Original Packaging: All original tags, labels, and packaging must remain intact.
- Returned Within 30 Days: Returns must be initiated within 30 days of receiving your order. We may not be able to accept returns after this time frame.
- Exclusions: Some items are non-returnable unless defective or damaged:
How to Return an Item
Returning an item is simple and straightforward:
1. Contact Us
Our friendly customer service team is available from Monday – Saturday (9:00 AM – 6:00 PM).
- Email: customer@zeekon.co.uk
- Call Us: +44 7440 683408
- Address: 21 Ladbroke Crescent, London, W11 1PS, United Kingdom
When reaching out, please provide your order number, item details, and reason for return.
2. Prepare the Package
To ensure your return is processed quickly, package your items securely in their original packaging. Don’t forget to include a copy of your order confirmation or purchase receipt.
3. Ship the Return
Please send the returned items to:
Zeekon Returns Department
21 Ladbroke Crescent, London, W11 1PS, United Kingdom
We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of returns without tracking. Customers are responsible for the cost of return shipping unless the item is defective or incorrect.
Refunds and Exchanges
Refunds
Once your return is received and inspected, refunds will be processed to the original payment method within 10 business days. You will receive an email notification once your refund has been processed.
Exchanges
If you would like to exchange an item, simply let our customer service team know the desired replacement product when you reach out. Exchanges are subject to product availability.
Defective or Damaged Items
If you receive a defective or damaged item, please contact us within 10 days of receiving your order. Provide photos and a detailed description of the damage. We’ll work quickly to resolve the issue by offering a replacement or refund, depending on your preference.
Frequently Asked Questions
Can I return an item after 30 days?
Unfortunately, we cannot accept returns after 30 days unless the item is defective or damaged upon arrival.
Do I have to pay for return shipping?
No! Returns are totally free—we will send you a prepaid return label to make the process easier for you.
How long does it take to process my return?
Once we receive your returned items, we typically process the return within 7 business days. You will receive an email confirmation when your refund or exchange is complete.
Contact Us
Our customer service team is available to help with any return-related inquiries:
Email: customer@zeekon.co.uk
Call Us: +44 7440 683408
Address: 21 Ladbroke Crescent, London, W11 1PS, United Kingdom
Customer Service Hours:
Monday – Saturday: 9:00 AM – 6:00 PM
Thank you for shopping with Zeekon.co.uk! We are committed to providing you with an exceptional shopping experience and ensuring that you are completely satisfied with your purchase.