Dundalk Leisurecraft 2m x 2m CT Tranquility Eastern White Cedar Barrel Sauna CTC2345W
Dundalk Leisurecraft 2m x 2m CT Tranquility Eastern White Cedar Barrel Sauna CTC2345W
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Description
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Return & Refund Policy
Dundalk Leisurecraft 2m x 2m CT Tranquility Eastern White Cedar Barrel Sauna with 45cm Porch - 6 to 8 people CTC2345W
(Returns are not allowed for Dundalk Leisurecraft brand)
Product Description
Experience the epitome of relaxation with our Canadian Timber Tranquility Barrel Sauna. Crafted from Eastern White Cedar, it boasts a light hue and tight knots, radiating natural beauty. With a spacious 45cm porch, seating 6-8 people, this sauna offers a serene retreat. The 5mm bronze tempered glass door, framed in wood, adds elegance and durability. Pre-hung for effortless installation, it comes with cedar cradles, aluminum bands, and stainless steel hardware in a convenient ready-to-assemble kit. Perfect for gatherings or family time, the sauna's built-in porch and efficient round design ensure optimal airflow and swift heating. Don't miss out on this oasis of tranquility; contact your local retailer today for more details.
Product Features
- Front Porch: 45cm Front Porch with benches included in with this model.
- Eastern White Cedar: Sustainable Sourced Eastern White Cedar
- Aluminum Bands: Marine Grade Aluminum Bands with stainless steel bolts to tighten.
- Sturdy Bench: Sturdy Bench Design for sitting up or laying down.
- Flat Floor Included: Flat Floor Included with Canadian Timber models.
The Canadian Timber Collection by Dundalk LeisureCraft Inc. saunas are warranted against defects in materials and workmanship under normal/residential use for a period of three (3) years, as applicable, from the date of receipt of the product. This warranty does not apply to normal wear and tear and/or natural weather conditions. This warranty does not cover regular required maintenance of the sauna, (eg. Tightening bands on the barrels, cleaning or staining the sauna) refer to your sauna assembly manual for maintenance guidelines. This warranty does not cover misuse or negligence and the manufacturer and associated retailers are not liable for any injury or damage caused by the product. This warranty is a parts only warranty and any service or labor costs would not be considered as part of the 3 year warranty.
Zeekon Return and Refund Policy
At Zeekon.co.uk, your satisfaction is our priority. We are committed to offering a seamless and hassle-free return process. If you’re not completely happy with your purchase, we’ve made it easy for you to return your items. Please review our Return and Refund Policy below for full details.
Our Return Promise
We take pride in the quality and craftsmanship of our products. If you are not entirely satisfied with your purchase, you can return eligible items within 30 days of receiving your order. Simply follow the steps outlined below to initiate your return.
Conditions for Returns
To qualify for a return, the following conditions must be met:
- Unused and Unworn: Items must be in original condition, free of damage, stains, or signs of wear.
- Original Packaging: All original tags, labels, and packaging must remain intact.
- Returned Within 30 Days: Returns must be initiated within 30 days of receiving your order. We may not be able to accept returns after this time frame.
- Exclusions: Some items are non-returnable unless defective or damaged:
How to Return an Item
Returning an item is simple and straightforward:
1. Contact Us
Our friendly customer service team is available from Monday – Saturday (9:00 AM – 6:00 PM).
- Email: customer@zeekon.co.uk
- Call Us: +44 7440 683408
- Address: 21 Ladbroke Crescent, London, W11 1PS, United Kingdom
When reaching out, please provide your order number, item details, and reason for return.
2. Prepare the Package
To ensure your return is processed quickly, package your items securely in their original packaging. Don’t forget to include a copy of your order confirmation or purchase receipt.
3. Ship the Return
Please send the returned items to:
Zeekon Returns Department
21 Ladbroke Crescent, London, W11 1PS, United Kingdom
We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of returns without tracking. Customers are responsible for the cost of return shipping unless the item is defective or incorrect.
Refunds and Exchanges
Refunds
Once your return is received and inspected, refunds will be processed to the original payment method within 10 business days. You will receive an email notification once your refund has been processed.
Exchanges
If you would like to exchange an item, simply let our customer service team know the desired replacement product when you reach out. Exchanges are subject to product availability.
Defective or Damaged Items
If you receive a defective or damaged item, please contact us within 10 days of receiving your order. Provide photos and a detailed description of the damage. We’ll work quickly to resolve the issue by offering a replacement or refund, depending on your preference.
Frequently Asked Questions
Can I return an item after 30 days?
Unfortunately, we cannot accept returns after 30 days unless the item is defective or damaged upon arrival.
Do I have to pay for return shipping?
No! Returns are totally free—we will send you a prepaid return label to make the process easier for you.
How long does it take to process my return?
Once we receive your returned items, we typically process the return within 7 business days. You will receive an email confirmation when your refund or exchange is complete.
Contact Us
Our customer service team is available to help with any return-related inquiries:
Email: customer@zeekon.co.uk
Call Us: +44 7440 683408
Address: 21 Ladbroke Crescent, London, W11 1PS, United Kingdom
Customer Service Hours:
Monday – Saturday: 9:00 AM – 6:00 PM
Thank you for shopping with Zeekon.co.uk! We are committed to providing you with an exceptional shopping experience and ensuring that you are completely satisfied with your purchase.